Now all email in that account can be linked directly to schedules for tasks and appointments on the calendar.Īdd the other accounts. The data that you need into the MAIN EMAIL ACCOUNT.) Also note: new data files will be created automatically, during the initial setup. A task folder and calendar will be created for your primary email account. Removing the email accounts from Outlook, start over.
(You can import the data from prior Outlook data, after you set up the proper primary email account.) After Also delete the data accounts that were created and linked to them during the installation. Solution: Delete all user email accounts in Outlook. You will not be able to schedule a task or appointment directly from However, the email would not be attached/linked. Linked to scheduling tasks and appointments.) (Also note: I could go directly to the appointment link or calendar, and they would work. Since my Primary Email Account Inbox was not part of the first installed email account, none of the email could be directly Move all of the email from my secondary accounts to my Primary Email Account Inbox. To scheduling tasks and appointments.) (I added my primary email account second or third. So the first account is the only email account that can be linked Therefore: the email cannot be directly linked to schedule a task or an appointment.Ĭause of the problem: I did not add my Primary Email Account First! (Understand that Outlook will only create a tasks folder and calendar for the first email account entered into Outlook. Problem: Outlook email does not find a tasks folder or a calendar folder. I am hoping this resolution has already been broadcast to the rest of the world.įor the benefit of everyone, I will spell it out here. After that: I was able to link all email in my primary account to scheduling tasks and appointments. The account that all incoming email is routed to. This time, I added my main account first. We removed all of my accounts, and then added them back again. Then it dawned on me: The account that works was the first email account added to Outlook. I did not find theĪnyway, the technician and I talked extensively. I saw others were looking for help online for the same problem. We did and it did not resolve my problem. The Microsoft technician suggested that we uninstall and reinstall Microsoft Office 365. I discovered that when I tried to repeat the task in each account, I found one account that actually worked.īINGO The email account that worked for scheduling tasks and appointments was the first email account that I added to Outlook 2016. I would get an error message that my calendar could not be found. The same thing happened when I tried to schedule an appointment. Specifically: When I tried to schedule a task, directly from my email, I would receive an error message: Tasks folder cannot be found.
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